While the scenario below refers to a suburban teaching hospital, the setting may easily be changed to a physician office, long-term care facility or ambulatory care center. The staff members and data collection metrics may be changed as appropriate to match the health care setting.
Assess employment laws that impact healthcare particularly as they relate to the management functions of employees
Develop an educational set of slides on employment laws that impact the management responsibilities of employees
Develop a needs assessment and post-education survey to deploy in order to assess the efficacy of the educational session regarding employment laws in healthcare
Review the following scenario and create the appropriate deliverables.
The HIM department of Memorial Hospital recently hired two new managers, a second shift supervisor and a day shift coding manager. During the hiring process, the HIM director realized that all HIM management staff needed a refresher course on the legal requirements that a manager must be familiar with regarding employee hiring, training, discipline, and retention. The HIM director and the human resource consultant met and discussed the training needs of managerial employees, considering employment laws and their impact on the healthcare workforce. The HIM management team meets monthly to discuss pertinent topics and next month the HIM director is going to provide training on employment laws and how they impact the management of HIM employees.
HIM management staff has not received previous training at this facility on the legal aspects of healthcare management.
HIM management staff are always advised to consult with their human resource consultant if there are any legal issues involving HIM employees.
The needs assessment results will suggest that HIM management staff require training on all employment laws covered within this chapter.
The needs assessment and post-education survey will be created, but they will not actually be deployed. If the process were actually performed within an HIM department, the needs assessment would be performed, the training program would be created, and then a post-education survey would be performed to assess learning. There would be data to aggregate to assess pre- and post-learning.
1. Develop a needs assessment reflecting questions regarding the knowledge level of HIM staff in terms of employment laws and how they impact the management of HIM employees. The needs assessment must include one question regarding each of the laws covered within this chapter. The needs assessment should contain at least eight questions and responses to the questions should include a five-point response scale: 5 = Strongly Agree, 4 = Agree, 3 = Neutral, 2 = Disagree or 1 = Strongly Disagree. You may create other responses but make sure that you use a five-point scale.
2. Develop a set of slides to present at a training program that incorporate education on all of the employment laws within this chapter and how they impact the management of HIM employees. The slide set should include:
Learning objectives for the program
Six to eight content slides that include the particular law as well as examples of how the law impacts management of HIM employees
Reference slide to support your research or to provide sites for further research that may be required to fully complete this educational session
Each slide should contain notes pages on how the information on the slide will be presented to the audience; the information does not have to be in complete sentences but must clearly convey the intent of the slide without repeating the slide content.
3. Develop a post-education survey that addresses the topics covered within the educational program to be given to HIM management staff one month after the presentation. Use the same five-point scale that was incorporated within the needs assessment. The post-education survey should include at least eight questions.